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Consumer Direction


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State Approaches to Training for Workers Who Provide Participant-Directed Services
Key ResourcesDSW-Provided Resources
This issue brief provides an overview of the various approaches to providing training to workers in participant-directed models, including participant-provided training, state training requirements, and voluntary training and credentialing.
(PDF)
December 19, 2007

State Worker Registries
Key ResourcesDSW-Provided Resources
A listing of state worker registries from the DSW RC website.
Find a Worker (DSW Resource)
July 31, 2006

Policy Trends and Tradeoffs in Consumer/Self-Direction
DSW-Provided Resources
This presentation about policy trends and tradeoffs in consumer/self-direction was given by Lisa Alecxih of The Lewin Group at the 2008 Symposium on Strengthening the HCBS Workforce.
(Powerpoint)
May 9, 2008

Directly Hired Workers: The Experience in the Cash & Counseling Demonstration and Evaluation
This presentation about the Cash and Counseling demonstration was given by Kevin Mahoney at the 2008 Symposium on Strengthening the HCBS Workforce.
(Powerpoint)
May 9, 2008

Marketing a Direct Care Worker Registry in Vermont
The results of a day-long brainstorming session with the advisory group and project leaders on marketing a direct care worker registry in Vermont. The plan includes an overall strategy for reaching workers and consumers, tactics for reaching them, and some messages to test with other groups about the registry.
(PDF)
April 4, 2008

Approaches to Worker Training in Participant-Directed Services
DSW-Provided Resources
This presentation, developed for the DSW Resource Center webinar on consumer direction, provides an overview of state approaches to training workers who provide services under a participant-direction model.
(Powerpoint)
December 19, 2007

CDC Training Washington Q&A
DSW-Provided Resources
This file contains Q&A on Washington's Consumer-Directed Care Training Program.
(Word)
December 19, 2007

Webinar Archive on Consumer Direction, Part II
DSW-Provided Resources
This is a recording of the December 19, 2007 webinar on consumer-directed care (part II).
(Internal Link)
December 19, 2007

Overview of Participant-directed Services and Supports Models
DSW-Provided Resources
This presentation contains an overview of participant-directed services and supports models and was given by Susan A. Flanagan, Ph.D., M.P.H. of Westchester Consulting Group as part of the November 28, 2007 webinar on consumer-directed care.
(Powerpoint)
November 28, 2007

Types of Participant-directed Supports and Key Characteristics
DSW-Provided Resources
This document describes various types of participant-directed models and their key characteristics.
(Word)
November 28, 2007

PHI consumer-directed training series description
DSW-Provided Resources
One-page description of PHI’s "Employing, Supporting and Retaining Your Personal Assistants" training series.
(Word)
November 28, 2007

Consumers as Employers and Supervisors Curriculum Description
DSW-Provided Resources
Description of the curricula for PHI’s "Consumers as Supervisors" Train-the-Trainer Programs.
(Word)
November 28, 2007

Overview of "Find, Choose, & Keep" Curriculum
DSW-Provided Resources
These slides provide an overview of the "Find, Choose, & Keep" curriculum.
(Powerpoint)
November 28, 2007

Find, Choose and Keep Great DSPs Order Form
DSW-Provided Resources
Order form for PHI's "Find, Choose and Keep Great DSPs" Curriculum
(Word)
November 28, 2007

Webinar Archive on Consumer Direction, Part I
DSW-Provided Resources
This is a recording of the November 18, 2007 webinar on consumer-directed care (part I).
(Internal Link)
November 18, 2007

Guidelines for Consumers to Select Consumer-Directed Care
DSW-Provided Resources
This brief provides guidelines on what consumers need to know about consumer-directed care to help them decide whether or not they want to enroll in this program.
(Word)
(PDF)
July 31, 2007

Registry Resources
DSW-Provided Resources
Bibliography of resources on registries and selected state registry websites. Includes nurse aide registries as well as personal care assistant registries that can be used by consumers to recruit assistants.
(PDF)
July 31, 2007

Area 3: Defining and Supporting the Job of Caring for Self-Directing Individuals
DSW-Provided Resources
Developed to respond to questions in advance of a facilitated discussion, this document provides answers to questions about training and supporting staff who serve self-directing individuals.
(Word)
(PDF)
July 31, 2007

"Find, Choose, & Keep" Toolkit for People with Disabilities
DSW-Provided Resources
This toolkit provides easy-to-use tips and strategies to help people with disabilities find, choose, and keep high quality direct support professionals.
(PDF)
July 31, 2007

"Find, Choose, & Keep" Toolkit for Families
DSW-Provided Resources
This toolkit provides easy-to-use tips and strategies to help families of people with disabilities find, choose, and keep high quality direct support professionals.
(PDF)
July 31, 2007

Consumer Mismanagement
DSW-Provided Resources
This paper describes mechanisms that states can employ to identify and address consumer financial mismanagement and fraud in consumer-directed programs.
(Word)
(PDF)
July 31, 2007

Consumer-Directed Care and Nurse Practice Regulations
DSW-Provided Resources
This brief explores the regulatory options available to authorize unlicensed assistive personnel to perform health maintenance tasks for consumers under consumer-direction.
(Word)
(PDF)
July 31, 2007

Pricing Vendor Fiscal/Employer Agent Services
DSW-Provided Resources
One of the most popular Financial Management Services provided in conjunction with self-directed support services is assistance from a Vendor Fiscal/Employer Agent. This brief describes the pricing methods used by states to reimburse Vendor Fiscal/Employer Agents for the services they provide.
(Word)
(PDF)
July 31, 2007

Summary of Arizona Focus Groups
DSW-Provided Resources
Sue Flanagan's memo summarizing the focus groups with consumers and agency-based service providers on consumer-direction conducted in Arizona in October and November 2006.
(Word)
(PDF)
October 31, 2006

Consumer Focus Group Moderator's Guide
DSW-Provided Resources
Moderator's guide for focus group with agency-based service providers on consumer direction.
(Word)
(PDF)
October 31, 2006

Provider Focus Group Moderator Guide
DSW-Provided Resources
Moderator's guide for focus group with agency-based service providers on consumer direction.
(Word)
(PDF)
October 31, 2006

Consumer Focus Group Presentation
DSW-Provided Resources
Presentation and discussion questions about consumer direction for the focus group with individuals with disabilities in Tucson, Arizona October 31 and Nov. 1, 2006.
(Powerpoint)
(PDF)
October 31, 2006

Agency-Based Service Provider Focus Group Presentation
DSW-Provided Resources
Presentation and discussion questions about consumer direction for the focus group with agency-based service providers in Tucson, Arizona October 31 and Nov. 1, 2006.
(Powerpoint)
(PDF)
October 31, 2006

Consumer Direction Websites and Bibliography
DSW-Provided Resources
A comprehensive guide to websites, articles, reports and other resources related to consumer direction, developed for Texas by PHI in September 2006.
(PDF)
August 31, 2006




Created by: admin. Last Modification: Friday 03 of April, 2009 11:35:29 EDT by admin.

What's New

New Funding Opportunities!

Health Reform

Webinar on Strengthenging the Direct Service Workforce In Rural Areas: On March 18, 2010 the Direct Service Workforce Resource Center held a webinar on strengthening the direct service workforce in rural areas.


Webinar on Nurse Delegation:
On February 17, 2010 Susan Reinhard, RN, PhD, of AARP and national expert on nurse delegation, moderated the webinar and provided an overview of nurse delegation. New Jersey discussed their nurse delegation pilot program and North Dakota discussed changes that have been made in their state to support nurse delegation.


Webinar on the Findings from DSW Demonstration Evaluation: On November 16, 2009 Sarah Hunter from the RAND Corporation and Laura Steighner from American Institutes for Research (AIR) presented the results from the evaluation of the 10 Direct Service Workforce Demonstration grants. CMS awarded the demonstration grants in 2003 and 2004 to better understand how to improve recruitment and retention of the direct service workforce.



Strategies for Improving DSW Recruitment, Retention, and Quality: What We Know about What Works, What Doesn't, and Research Gaps: This report provides examples of efforts that have demonstrated positive impacts on recruitment, retention, and quality of services by summarizing key findings from several national studies that reviewed the research on efforts to strengthen the direct service workforce.



Direct Service Workforce Core Competencies Annotated Bibliography: This resource was developed in response to requests from several states for information about developing core competencies for DSWs across sectors. Although each sector has its own sets of competencies, no state or national body has yet developed a common set of core competencies and career path for DSWs across the physical disabilities, aging, behavioral health, and intellectual/ developmental disabilities sectors. This annotated bibliography summarizes the recommendations from six state-level reports, two national studies, and a Federal bill to develop such competency-based training across sectors.



Strengthening the Direct Service Workforce in Rural Areas: Due to geographic isolation, fewer available services, transportation limitations, demographic trends reducing the supply of informal caregivers and less ability to recruit an adequate supply of direct service workers, many rural areas struggle with providing quality home-based supports. This issue brief contains a summary of the challenges of the direct service workforce in rural areas and strategies that rural stakeholders can use to provide high-quality long-term care services and supports.
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